Welcome to Paddle Quest Adventures (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book our services, or interact with us.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing information
• Emergency contact information
• Booking details
• Any information you voluntarily provide through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process bookings and reservations
• Communicate regarding tours, schedules, and inquiries
• Provide customer support
• Improve our website and services
• Send booking confirmations and updates
• Ensure participant safety during activities
• Comply with legal obligations
• Send promotional offers (only when permitted)

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences
• Monitor website performance

You can disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Payment processing providers
• Website hosting and technical service providers
• Government authorities when required by law
• Emergency services when necessary for participant safety

All third-party service providers are required to maintain appropriate confidentiality and security measures.

5. Payment Security

Payments made through our website are processed using secure third-party payment gateways. We do not store complete credit or debit card information on our servers.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill booking obligations
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

After this period, information is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain data processing activities

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not directed toward children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Paddle Quest Adventures
Website: Paddle Quest Adventures
Email: info@paddlequestadventures.com
Phone: +91 XXXXX XXXXX